What We Collect and Why We Hold It
We collect your name, contact details and account credentials when you register. When you make a deposit or withdrawal through JazzCash, Easypaisa or Raast, we record the transaction reference, wallet number and timestamp — enough to match your payment to your account and reverse errors if
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they occur. We do not store your full JazzCash or Easypaisa PIN; those stay inside your wallet app. Device data such as your browser type, IP address and mobile OS version is logged automatically each time you access the platform. We use this to detect unusual
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login patterns and protect your account from unauthorised access. Your data is held on servers with SSL encryption in transit. We do not sell your personal data to third parties. We may share transaction records with payment processors — JazzCash, Easypaisa, Raast — strictly to complete
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the payment you initiated. Availability of these services depends on local law and eligible regions in Pakistan. Retention periods vary by data type: account records are kept while your account is active and for a further period required by applicable financial regulations. You can request the
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exact retention period for your record by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.